Services and respect means everything to us
We offer expert Property Management Services and take all the hassles of renting your property away from you. We can also organise the Sales Campaign of your property, ensuring a smooth process from start to finish. Leave all the details to us – that’s what we’re good at!
All the hard work is done for you. Our management services include:
- Managing Agency / Leasing Agency Agreements.
- Photography for advertising / marketing
- Thorough tenancy checks
- Residential Tenancy Agreement and License Agreements
- Collection of rent
- Written ingoing / outgoing inspection reports
- Routine inspections
- Repairs / renovations
- Handling all outgoings
- Property / tenancy insurance
- Monthly statements and funds transfers
- End of financial year summary (if required)
- Residential tenancy tribunal disputes
- Termination notices
We’re here to help!
Should you require any urgent repairs, please don’t delay. Contact our office immediately and we’ll organise the services of someone that can help as soon as physically possible. If the repair is not urgent, please contact our property management team during business hours and we’ll send someone on their way fast.
- A burst water service or a serious water service leak
- A blocked or broken toilet
- A serious roof leak
- A gas leak
- A dangerous electrical fault
- Flooding or serious flood damage
- Serious storm or fire damage
- A failure or breakdown of the gas, electricity or water supply to the premises
- A failure or breakdown of the hot water service, stove or oven, heater or air-conditioning
- A fault or damage which makes the premises unsafe or insecure
AFTER HOURS CONTRACTORS
CTS Plumbing – 0458 671 352
Energy Australia – 131 388
H&H Electrical – 0418 259 262
L&C Locksmiths – 9660 1811
SES – 13 25 00
Arq Residential provided a friendly, pragmatic, professional, ethical and comprehensive property management service whom we trusted with the temporary multi-year letting of our family home before we returned from abroad. Michael and the team not only succeeded in renting our home for at a premium price for the local area to incredible tenants, and did so not once but twice. Michael was seamless during the tenancy, resolving all maintenance issues quickly and always providing sound, trusted advice along the way. I love that Michael ensures that both parties to the tenancy were happy at all phases of the tenancy from the letting, during the tenancy all the way through to vacating. Michael is a breath of fresh air within the property management space, and I highly recommend him to anyone looking for a trusted property manager.
I first had the good fortune of meeting Michael and Camilla as a tenant. They were proactive and efficient and went the extra mile to make the experience seamless.
I couldn't fault them in my experience as a tenant, so when I became a landlord, engaging the team at ARQ Residential was an easy decision!
The team at ARQ deliver above expectations and care for my property like it is their own. They continue to be responsive and diligent.
I couldn't recommend ARQ highly enough!
I couldn't recommend ARQ Residential more highly: Michael and his team really go the extra mile and have been very proactive in all their dealings with me, my tenants and any trades. AND they always respond quickly and efficiently. It's been such a relief to have this great team looking after my properties.